英文道歉信

时间：2022-07-01 02:41:35 道歉信我要投稿

有关英文道歉信模板合集七篇

　　在社会一步步向前发展的今天，我们总不免地需要写道歉信，通过道歉信我们可以更好反省自己的过失，更好的向对方表示陪礼道歉。在写之前，可以先参考范文，下面是小编为大家收集的英文道歉信7篇，希望对大家有所帮助。

有关英文道歉信模板合集七篇

英文道歉信篇1

游客朋友们：

　　首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。

　　现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。

　　我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的'差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。

　　关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。

　　从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。

英文道歉信篇2

　　Dear prof. wang,

　　I m writing to ask you to excuse me for not being able to keep our appointment. i do know that this is very impolite and must have caused you much trouble.

　　I do reckon that at present any explanation is pale and futile. however i do not want you to misunderstand me. on my way to your office, an old lady suddenly fainted due to heart attack on the bus. i stopped a taxi and sent her into a nearby hospital. i stayed there until her son came, which spoiled our appointment.

　　I am aware that our appointment is of importance. i do hope that you would be kind enough to spare your valuable to meet me.

　　I am looking forward to hearing from you.

　　Sincerely yours

　　亲爱的王教授，

　　我写信请求你原谅我的失约。我知道，这是非常不礼貌的，一定会给你造成麻烦。

　　我认为目前任何解释是徒劳的。但是我不想你误解我的意思。在我去你办公室，一个老太太突然晕倒了，由于车上的.心脏病。我拦了一辆出租车，送她到附近的医院。我呆在那里，直到她儿子来，把我们的约会。

　　我知道我们的约会是很重要的。我真的希望你能抽出你宝贵的迎接我。

　　我期待着你的来信。

　　你真诚的。

英文道歉信篇3

Dear David:

　　I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.

　　As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

　　I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

亲爱的大卫:

　　我怕你会觉得我不可原谅过失没有回答你的来信7日12月早,但是当我告诉你原因,我相信你会相信忽视是可以原谅的。你的信到的时候,我只是在香港。

　　作为我的家庭不能转告我我不在的时候,它一直在,因此,躺在我的桌子上,直到那一刻,我欣然接受。现在我要赶紧做的第一件事就是给你写信这些几行表达我深深的.遗憾。

　　我喜欢许多愉快的景象在我的旅行。我将很高兴给你一个账户,当我看到你下一个。

英文道歉信篇4

Dear Ms Winston,

　　The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

　　I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

　　Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

　　Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

　　Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

　　If you have any questions please don’t hesitate to call me at*******.

　　Yours in service

　　Tony

英文道歉信篇5

　　dear linda,

　　i am excessively sorry to say that i had failed to keep the appointment that we made last friday. now, i am writing you this letter of apology to show my deep regret. please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.

　　the reason for my absence was that my mother fell ill at that time. i had no way out because i had to send her to hospital and look after her. therefore, it’s not in my power to meet you.

　　naturally, i want to suggest that we should make another appointment next time.， i shall be obliged if you will kindly write and tell me when and where you will be at convenience.

　　we may meet again and i hope to see you soon.

　　yours sincerely,

　　li ming

英文道歉信篇6

XXX:

　　Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

　　I ll never be late for school again,please forgive me and believe me.

　　Thank you!

　　date

　　译文：

英文道歉信篇7

Dearxxxxx,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

亲爱的xxxxx，(对方姓名)

　　我写这封信以表达我的道歉 xxxxxxxxxxxxxx(道歉原因)。

　　对此我深感抱歉。

　　我再次对给您造成的`任何不便深感歉意，希望您能理解我的处境并接受我的道歉。

　　谨启

　　xxxxxxxxx(自己姓名)

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