给客人的道歉信英文

时间：2025-09-16 08:56:04 晶敏道歉信我要投稿

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给客人的道歉信英文（通用7篇）

　　给客人的道歉信英文，一封好的道歉信能帮助企业在危机时刻挽回声誉,赢得信任，给客人的道歉信英文怎么写，下面带来给客人的道歉信英文范文，欢迎阅读。

给客人的道歉信英文（通用7篇）

　　给客人的道歉信英文 1

　　Dear Anne,

　　Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow.

　　I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please dont hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

　　Please allow me to say sorry again.

　　Regards,

　　Li Ming

　　亲爱的安：

　　感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的.时光。对了，在我考试后我们可以见一面么?如果可以的话请随

　　时给我打电话，我非常期待能和你愉快地聊天。

　　请允许我再一次致歉。

　　您真诚的，

　　李明

　　给客人的道歉信英文 2

　　Dear John,

　　I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

　　The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

　　By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

　　Hope we can meet soon.

　　Sincerely yours,

　　Alice

　　亲爱的约翰：

　　我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。

　　因为你的'飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。

　　随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。

　　希望早点见到你。

　　你真挚的：艾丽丝

　　给客人的道歉信英文 3

　　Dear Valued Guest,

　　We are truly sorry for the unpleasant experience you had during your visit to our restaurant last night. We’ve received your feedback about the delayed service and the inattentive attitude of our staff, and we deeply regret failing to meet your expectations.

　　Please know that we’ve immediately addressed the issue with the team involved—they’ve received additional training on customer care, and we’ve revised our service protocols to ensure faster response times. To make it right, we’d like to offer you a complimentary dinner for two on your next visit, along with a personalized table reservation.

　　Your satisfaction is our top priority, and we hope you’ll give us another chance to show you the quality service we’re known for.

　　Sincerely,

　　[Your Full Name]

　　Manager, [Restaurant Name]

　　给客人的道歉信英文 4

　　Dear [Guest’s Name],

　　We’re writing to sincerely apologize for the delay in delivering your order (#78945) placed on [Date]. Due to an unexpected logistics issue, your package arrived three days later than promised, and we understand how frustrating this must have been for you.

　　To compensate for the inconvenience, we’ve processed a full refund of your shipping fee, which should reflect in your account within 3-5 business days. Additionally, we’d like to send you a 20% discount coupon for your next purchase as a token of our appreciation for your patience.

　　We’ve also 加强了 our inventory and delivery tracking systems to prevent similar delays in the future. Thank you for your understanding—we truly value your trust in our brand.

　　Best regards,

　　[Your Full Name]

　　Customer Service Manager

　　[Company Name]

　　给客人的道歉信英文 5

　　Dear [Guest’s Name],

　　We were devastated to learn that the [Product Name] you purchased from us arrived with a defective part. This is unacceptable, and we want to sincerely apologize for the inconvenience and disappointment this has caused.

　　Please rest assured that we’ve already shipped a replacement unit via express delivery, which should reach you by [Date]. You don’t need to return the faulty item—feel free to dispose of it as you wish. We’ve also enclosed a small gift in the package as a gesture of our remorse.

　　This incident has prompted us to tighten our quality control checks, and we’re committed to ensuring such issues never happen again. Thank you for bringing this to our attention—your feedback helps us improve.

　　Warmly,

　　[Your Full Name]

　　Quality Assurance Team

　　[Brand Name]

　　给客人的道歉信英文 6

　　Dear [Guest’s Name],

　　We’re deeply sorry to inform you that we’ve had to cancel your reservation at [Hotel Name] for [Dates] due to an unforeseen maintenance emergency in the building. We understand this last-minute change has disrupted your plans, and we feel truly responsible.

　　To assist, we’ve arranged a complimentary stay at [Partner Hotel Name]—a 4-star property just 5 minutes from our location—with a free breakfast included. We’ve also waived their usual cancellation fee should you need to adjust your plans.

　　Once our maintenance work is complete, we’d love to host you for a discounted stay as a way to make amends. Please let us know how else we can support you during this time.

　　With sincere apologies,

　　[Your Full Name]

　　Reservations Director

　　[Hotel Name]

　　给客人的道歉信英文 7

　　Dear Valued Guest,

　　We’re writing to apologize for the incorrect charge on your recent bill from [Restaurant Name]. Due to a system glitch, you were overcharged by $45 for items you didn’t order, and we’re embarrassed by this mistake.

　　We’ve already issued a refund of the overcharged amount, which will appear in your bank statement within 2-3 days. To make up for this, we’d like to invite you and a guest for a free dessert on your next visit—just mention this letter to your server.

　　We’ve since updated our billing software and retrained our staff to double-check all orders before finalizing bills. Thank you for your understanding, and we hope to serve you better soon.

　　Sincerely,

　　[Your Full Name]

　　Front Desk Manager

　　[Restaurant Name]

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