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客户道歉信英文模板（通用10篇）
在社会发展不断提速的今天，我们总不免地需要写道歉信，道歉信可以帮助我们达到致歉的目的，从而增进友谊和信赖。那么你有了解过道歉信吗？下面是小编收集整理的客户道歉信英文模板，希望能够帮助到大家。
客户道歉信英文 1
Dear Sir or Madam,
I’m writing this letter to apologize to you.I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries,but as the old worker was retired,the new one wasn’t so experienced.Besides,the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment.We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
xx
客户道歉信英文 2
Dear class 1:
You are good! First of all,please allow me to express my sincere apologies for the event.Due to the negligence of work,I have made some disrespect to you in the process of the transportation,which has caused you ten
It was my duty to divide the bad.In this incident,as the sports committee,I didnt do my job well
I apologize for not being serious enough so that I have committed such a low level error as notification.see
We trust! And I will carefully review my behavior and learn from my mistakes.I will lead by example and do my job well in the future Make a similar mistake.
Yours sincerely,
xxx
客户道歉信英文 3
Dear Customer,
I would like to apologize for the delay in delivering your order.I have looked into the matter and found that it resulted from a problem in our distribution department.
We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you.You should receive them in 2 days.
Please accept our sincere apologies for any inconvenience we have caused you and your customers.
Yours sincerely,
xxx
客户道歉信英文 4
Dear xx,
Good day to you! We checked with EMS,they told us generally need taking three months to post documents to your adress.
So we are apologized to you for contract being late to your company,but we will push EMS to send it to you as soon as possible,and informations to you once available.Pls dont hesitate to contact with us if you have any doubt,thank you.
Best regards.
客户道歉信英文 5
Dear,
You had an appointment with your friend last Friday.Unfortunately,you did not keep the appointment because your mother fell ill at that time.Write a letter to your friend to:
1.apologize for not attending the appointment as planned.
2.explain why you could not meet him/her that day.
3.make suggestion for another appointment next time.
Dear Linda,
客户道歉信英文 6
Dear sirs:
From the internet,we get your company name.What I want is just to see that if we have the chance to cooperation in the near future or not.
We are a factory of fiberglass in China and our main product is chopped strand mat(CSM)and stitch chopped strand mat and etc.
We have been in the field for many years.I can give you the CSM in very competitive price and higher quality.If you need more information,please go to our website
I wonder if you need this product; if you are interested in our products,please kindly return this mail.
Maybe now you have regular business partner。if so..please leave my message in your email box..maybe someday it will be useful。
If you need the price to compare with your partner gives,welcome!
Yours sincerely
Jack
客户道歉信英文 7
Dear xxx
I am sorry for the late contract.I already mail it to your company but the EMS xxxEnhanced Message Servicexxx said it would take three mouths to get to xxxxxx.I would track the package.
If there is any question,feel free to contact us.
xxx
客户道歉信英文 8
Dear,
I am truly sorry for the recent unpleasant experience you had with xx.
Our records indicate that there has been an error in xx.This has clearly inconvenienced you,and we regret that deeply.
The root cause of this error was xx.We have launched an internal investigation to ensure that such mistakes will not be repeated.In the meantime,we have already corrected the error on our end.If this has affected you financially,we will ensure that you are reimbursed or compensated appropriately.
We understand that trust is hard - earned in business,and we are committed to regaining yours.We will be more vigilant in our operations and customer service to avoid any similar situations in the future.
To show our sincerity,we would like to extend a special offer to you.You will receive xx.
Please accept our heartfelt apology.Your feedback is invaluable to us,and we hope you will give us another chance to serve you.If you need any assistance or have any comments,please feel free to reach out to us at xx.
Sincerely,
客户道歉信英文 9
Dear,
I hope this message finds you well.I am writing to express my deepest apologies for the unexpected delay you recently experienced with xx We understand how frustrating it can be when our承诺的服务水准未被达成,and we sincerely regret any inconvenience this may have caused.
We pride ourselves on delivering prompt and efficient service; however,we fell short of those standards in your case.The delay was due to xx,which is by no means an excuse for the disruption it caused to your plans.
To make amends,we have xx.Furthermore,we are taking proactive steps internally to ensure such incidents do not recur in the future.This includes xx Your satisfaction is of utmost importance to us,and we value your continued trust in our services.Please accept our sincerest apologies once again.If there is anything further we can do to regain your confidence,please do not hesitate to reach out directly to me at xx.
Thank you for your understanding and patience throughout this process.We look forward to serving you better in the future.
Warm regards,
客户道歉信英文 10
Dear xx,
I hope this letter finds you well. I am writing to express my deepest apologies for the inconvenience caused by the delay in the service you recently received from xx We understand that your satisfaction with our products and services is of utmost importance,and we regret that we fell short of your expectations in this instance.
The delay was caused by unforeseen circumstances within our logistics department,which resulted in a backlog of orders. While we have taken immediate steps to rectify the situation and prevent future occurrences,we acknowledge that this does not excuse the inconvenience it has caused you.
As a token of our sincerest apologies,we would like to offer you a xx for your next purchase or service with us. We hope this will help to restore your trust in xx and demonstrate our commitment to providing exceptional customer service.
Please accept our apologies once again,and rest assured that we are working tirelessly to improve our processes and ensure that such delays do not happen again. If you have any further questions or concerns,please do not hesitate to contact me directly at xx or xx.
Thank you for your patience and understanding during this time. We value your loyalty and look forward to continuing to serve you in the future.
Warmest regards,
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